An organization is embarking on a new program aligned with its strategic objectives. The new program has a high level of risk due to the rapidly changing technical landscape in which the organization

Question

Options

• AInterview the program managers and stakeholders of previous programs to learn from their
• BReview the organization's strategic objectives, risk tolerance, and compliance processes,
• CConsult the repository developed as part of the organization's knowledge management
• DHire independent industry specialists and subject matter experts (SMEs) to provide additional

• A
  9% (3)
• B
  3% (1)
• C
  84% (27)
• D
  3% (1)

Explanation

The scenario explicitly states the organization has mature program management capabilities, including resources, intellectual assets, and management processes-and a history of successful programs. This means the organization has an established knowledge management repository containing documented best practices, lessons learned, and reusable processes from prior programs. The program manager should leverage this internal asset first, as it is specifically built for this purpose. Option A (interviewing past PMs) is less efficient than accessing the structured repository. Option B (reviewing strategic objectives and risk tolerance) is important but is a higher-level governance activity, not a planning process step. Option D (hiring external specialists) contradicts the premise that the organization already has mature internal capabilities.

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