You are the program manager for your organization and you're coaching Tom, an aspiring program manager, on program management. Tom is curious about controlling communications. Which one of the followi

Approved change requests are an output of the integrated change control process, not the communications control process.

Controlling communications evaluates whether the current communication approach is working and produces updates to the communications management plan as a key output. The plan is revised to incorporate lessons from monitoring actual communication effectiveness. This updated plan guides future communication activities for the remainder of the program.

Stakeholder analysis charts are tools used during stakeholder identification and planning, not outputs of communications control.

Performance reports are inputs to the communications control process, used to assess whether communications objectives are being met.