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PGMP · Question #103

Julie is the project manager of the NHQ Project. She and her project team have successfully finished the project and the customers have signed the project closure agreement. Julie has compiled all…

The correct answer is D. These are transferred to the lessons learned knowledge base. Lessons learned documentation created during project closure must be stored in the organizational lessons learned knowledge base so future projects can benefit from the experience.

Program Life Cycle Management

Question

Julie is the project manager of the NHQ Project. She and her project team have successfully finished the project and the customers have signed the project closure agreement. Julie has compiled all of the project records and the project's lessons learned documentation. What should Julie do with the project's lessons learned documentation?

Options

  • AThese are for Julie's reference when she is reviewed by the project sponsor.
  • BThese are given to the project sponsor so he can review the project.
  • CThese are given to the project steering committee so they may review the project performance.
  • DThese are transferred to the lessons learned knowledge base.

How the community answered

(17 responses)
  • A
    6% (1)
  • B
    6% (1)
  • D
    88% (15)

Why each option

Lessons learned documentation created during project closure must be stored in the organizational lessons learned knowledge base so future projects can benefit from the experience.

AThese are for Julie's reference when she is reviewed by the project sponsor.

Lessons learned are an organizational asset intended for broad reuse, not personal reference material for the project manager's own performance review.

BThese are given to the project sponsor so he can review the project.

While the sponsor may review them, the primary and required disposition is to archive them in the organizational knowledge base, not hand them to the sponsor.

CThese are given to the project steering committee so they may review the project performance.

The steering committee may have interest in the results, but transferring lessons learned to the knowledge base is the correct and required process output at closure.

DThese are transferred to the lessons learned knowledge base.Correct

The lessons learned knowledge base is an organizational process asset that captures documented experiences from completed projects and programs. Transferring lessons learned to this repository ensures the knowledge is accessible to future project managers and teams across the organization. This is a standard requirement during project closure per the PMBOK Guide.

Concept tested: Lessons learned knowledge base and project closure

Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok

Topics

#Lessons Learned#Project Closure#Organizational Process Assets#Knowledge Management

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