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MB-910 · Question #94
MB-910 Question #94: Real Exam Question with Answer & Explanation
The correct answer is A: Timeline. In Dynamics 365 Sales, the Timeline feature on contact forms displays logged phone calls and meetings.
Submitted by certguy· Apr 18, 2026Explore the core capabilities of customer engagement apps in Dynamics 365
Question
A company uses Dynamics 365 Sales with out-of-the-box forms. Users must view logged phone calls and meetings for contacts. Which feature includes phone calls and meetings?
Options
- ATimeline
- BContact information
- CControls
- DAttachments
Explanation
In Dynamics 365 Sales, the Timeline feature on contact forms displays logged phone calls and meetings.
Common mistakes.
- B. Contact information refers to the fundamental data fields of a contact record, such as name, address, and email, not a section for historical activities.
- C. Controls are general user interface elements on a form, and while the Timeline is a type of control, 'Controls' itself does not specifically identify the feature that displays activities.
- D. Attachments are files linked to a record, such as documents or images, and are distinct from the logged records of phone calls and meetings themselves.
Concept tested. D365 Sales Timeline feature
Reference. https://learn.microsoft.com/en-us/dynamics365/customer-service/customer-service-timeline-control
Topics
#Dynamics 365 Sales#Timeline control#Activities#User Interface
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