A company is using a customer engagement app in Dynamics 365. A user requests a list of all accounts with disqualified leads. You need to provide the list. What should you use?

The correct answer is B. Advanced Filter. 1. On the Leads page, select All leads from the view selector. 2. Select Edit Filters. 3. Select Add and set the following filters: Status = Disqualified. Where can I find the qualified and disqualified leads? Select Leads in the sitemap, and then select the Closed Leads view…

Submitted by emma.c· Apr 18, 2026Explore the core capabilities of customer engagement apps in Dynamics 365

Question

A company is using a customer engagement app in Dynamics 365. A user requests a list of all accounts with disqualified leads. You need to provide the list. What should you use?

Options

ACategorized search
BAdvanced Filter
CRelevance search
DQuick Find

How the community answered

(38 responses)

A
3% (1)
B
95% (36)
C
3% (1)

Explanation

On the Leads page, select All leads from the view selector. 2. Select Edit Filters. 3. Select Add and set the following filters: Status = Disqualified. Where can I find the qualified and disqualified leads? Select Leads in the sitemap, and then select the Closed Leads view to find your qualified and disqualified leads. You can reactivate the leads if you want to qualify them again. https://learn.microsoft.com/en-us/dynamics365/sales/faq-lead

Topics

#Advanced Filter#Data Filtering#Dynamics 365#Customer Engagement apps

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