MB-910 Question #87: Real Exam Question with Answer & Explanation

The correct answer is A: Qualify leads. Dynamics 365 Customer Insights - Journeys (formerly Marketing) includes: (A) Lead qualification - the module supports lead scoring and qualification workflows to move leads through the funnel; (C) Dynamics 365 Connector for LinkedIn - this integration enables LinkedIn Lead Gen Fo

Submitted by yasin.bd· Apr 18, 2026Explore the core capabilities of customer engagement apps in Dynamics 365

Question

Which three capabilities are included in Dynamics 365 Customer Insights - Journeys? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Options

AQualify leads
BCase management
CDynamics 365 Connector for Linkedln
DProject quote management
EEvent management

Explanation

Dynamics 365 Customer Insights - Journeys (formerly Marketing) includes: (A) Lead qualification - the module supports lead scoring and qualification workflows to move leads through the funnel; (C) Dynamics 365 Connector for LinkedIn - this integration enables LinkedIn Lead Gen Forms and audience synchronization for marketing campaigns; and (E) Event management - a native module for planning, promoting, and running events including webinars and in-person events. Option B (Case management) belongs to Dynamics 365 Customer Service. Option D (Project quote management) belongs to Dynamics 365 Project Operations.

Topics

#Customer Insights - Journeys#Marketing capabilities#Lead management#Event management

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