Which two components are included in Dynamics 365 Customer Insights - Journeys? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

The correct answer is C. Marketing forms D. Event management. Dynamics 365 Customer Insights - Journeys (formerly Dynamics 365 Marketing) includes Marketing Forms - used to capture lead and contact information on websites or landing pages - and Event Management - used to plan, promote, and manage in-person or virtual events including…

Submitted by andreas_gr· Apr 18, 2026Describe Dynamics 365 Customer Insights

Question

Which two components are included in Dynamics 365 Customer Insights - Journeys? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Options

ACustomer Service Hub
BEnterprise Asset Management
CMarketing forms
DEvent management

How the community answered

(19 responses)

A
5% (1)
C
95% (18)

Explanation

Dynamics 365 Customer Insights - Journeys (formerly Dynamics 365 Marketing) includes Marketing Forms - used to capture lead and contact information on websites or landing pages - and Event Management - used to plan, promote, and manage in-person or virtual events including sessions, speakers, and attendee registration. Customer Service Hub (A) is a component of Dynamics 365 Customer Service, and Enterprise Asset Management (B) is a module within Dynamics 365 Supply Chain Management. Neither belongs to the Journeys application.

Topics

#Dynamics 365 Customer Insights - Journeys#Marketing components#Marketing forms#Event management

Community Discussion

No community discussion yet for this question.

Full MB-910 Practice