Which two components are included in Dynamics 365 Customer Insights - Journeys? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

The correct answer is A. Customer Voice survey D. Event management. Dynamics 365 Customer Insights - Journeys (formerly Dynamics 365 Marketing) includes Customer Voice surveys (for collecting feedback through surveys linked to journeys and events) and Event management (for planning, promoting, and managing in-person or virtual events). Customer…

Submitted by viktor_hu· Apr 18, 2026Describe Dynamics 365 Customer Insights

Question

Which two components are included in Dynamics 365 Customer Insights - Journeys? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Options

ACustomer Voice survey
BCustomer Service Hub
CEnterprise Asset Management
DEvent management

How the community answered

(29 responses)

A
86% (25)
B
3% (1)
C
10% (3)

Explanation

Dynamics 365 Customer Insights - Journeys (formerly Dynamics 365 Marketing) includes Customer Voice surveys (for collecting feedback through surveys linked to journeys and events) and Event management (for planning, promoting, and managing in-person or virtual events). Customer Service Hub (B) is a component of Dynamics 365 Customer Service, and Enterprise Asset Management (C) is a feature of Dynamics 365 Finance and Operations / Supply Chain Management - neither belongs to Customer Insights - Journeys.

Topics

#Dynamics 365 Customer Insights - Journeys#Marketing automation#Event management#Customer Voice

Community Discussion

No community discussion yet for this question.

Full MB-910 Practice