A Company has invested in marketing efforts to capture potential clients using digital ads. Potential clients are directed to companies' websites by clicking on digital ads where they have to fill…

Question

Exhibit

Options

• ADynamics 365 Sales
• BDynamics 365 Customer Insights
• CDynamics 365 Customer Insights - Journeys
• DDynamics 365 Customer Voice

• A
  10% (3)
• B
  3% (1)
• C
  81% (25)
• D
  6% (2)

Explanation

Dynamics 365 Customer Insights - Journeys includes a Form Capture feature that allows marketers to embed a small JavaScript snippet on externally hosted web forms. When a visitor submits the external form, the data is captured and a lead or contact is automatically created in Dynamics 365. (A) Dynamics 365 Sales is a CRM for managing deals and does not include marketing form capture. (B) Dynamics 365 Customer Insights (the data platform) unifies customer data from multiple sources but does not have a real-time web form capture widget. (D) Dynamics 365 Customer Voice is a survey tool and does not capture data from third-party web forms.

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