You are a Dynamics Consultant implementing Dynamics Field Service for a client. You need to explain to the client how to extract newly created work orders using work order status. Which of the…

The correct answer is A. Open - Unscheduled. Open - Unscheduled (A) is the default system status assigned to a work order immediately upon creation in Dynamics 365 Field Service. This status indicates that the work order exists but no resource or time slot has been assigned yet. The lifecycle then progresses: Open…

Submitted by tunde_lagos· Apr 18, 2026Describe Dynamics 365 Field Service

Question

You are a Dynamics Consultant implementing Dynamics Field Service for a client. You need to explain to the client how to extract newly created work orders using work order status. Which of the following options will be the default work order status for the newly created work order lifecycle in Dynamics Field Service?

Exhibit

Options

AOpen - Unscheduled
BOpen - In progress
COpen - Scheduled
DOpen - Completed

How the community answered

(46 responses)

A
87% (40)
B
9% (4)
C
2% (1)
D
2% (1)

Explanation

Open - Unscheduled (A) is the default system status assigned to a work order immediately upon creation in Dynamics 365 Field Service. This status indicates that the work order exists but no resource or time slot has been assigned yet. The lifecycle then progresses: Open - Scheduled (C) is set after a booking is created, Open - In Progress (B) is set when a field technician begins work, and Open - Completed (D) is set after the work is finished. Understanding this default is essential for filtering, dashboards, and scheduling board views.

Topics

#Dynamics 365 Field Service#Work Order Management#Default Status#Work Order Lifecycle

Community Discussion

No community discussion yet for this question.

Full MB-910 Practice