A company uses Dynamics 365 Field Service. A new technician is onboarding. You need to show the technician the standard features of the Field Service mobile app. Which three features should you…

The Dynamics 365 Field Service mobile app empowers technicians with essential capabilities like capturing customer signatures, barcode scanning for asset management, and turn-by-turn directions for efficient navigation. These features streamline on-site operations and improve…

Submitted by kev92· Apr 18, 2026Describe Dynamics 365 Field Service

Question

A company uses Dynamics 365 Field Service. A new technician is onboarding. You need to show the technician the standard features of the Field Service mobile app. Which three features should you demonstrate? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Options

ACapturing a customer's signature
BObject detection
CBarcode scanning
DTurn-by-turn directions to the customer's location

Why each option

ACapturing a customer's signature

BObject detection

While object detection is an advanced capability, it is not a standard, out-of-the-box feature generally available for all technicians in the Dynamics 365 Field Service mobile app without custom development or specialized add-ons.

CBarcode scanning

DTurn-by-turn directions to the customer's location

Concept tested: Field Service mobile app core features

Source: https://learn.microsoft.com/en-us/dynamics365/field-service/field-service-mobile-app-overview

Topics

#Dynamics 365 Field Service#Mobile app#Technician features#Work order management

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