MB-910 · Question #190
MB-910 Question #190: Real Exam Question with Answer & Explanation
The correct answer is B: Dynamics 365 Customer Insights - Data. Dynamics 365 Customer Insights - Data unifies customer profiles from various data sources, enriches them with Microsoft’s unique data assets and creates powerful AI-driven predictions, segments, and measures. It enables a deep understanding of every customer by providing a holist
Question
You need a product that can display customer information from multiple sources in silos. Which product should you select?
Options
- ADynamics 365 Customer Insights - Journeys
- BDynamics 365 Customer Insights - Data
- CDynamics 365 Customer Voice
- DDynamics 365 Sales
Explanation
Dynamics 365 Customer Insights - Data unifies customer profiles from various data sources, enriches them with Microsoft’s unique data assets and creates powerful AI-driven predictions, segments, and measures. It enables a deep understanding of every customer by providing a holistic, up-to-date view with unmatched time to insights. You can activate this data across channels, departments, and devices to deliver personalized customer experiences at every Segments let you group your customers based on demographic, transactional, or behavioral attributes. Use segments to target promotional campaigns, sales activities, and customer support actions to achieve your business goals.
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