MB-910 · Question #216
MB-910 Question #216: Real Exam Question with Answer & Explanation
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Question
A company plans to use Customer Service. Supervisors must be able to use insights dashboards to gauge performance and aspects of the service process. You need to identify what the dashboards offer with a default configuration. Which two features should you identify? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
- Aschedules
- Bqueues
- Cassets
- Dagents
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