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MB-910 · Question #11
MB-910 Question #11: Real Exam Question with Answer & Explanation
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Submitted by jian89· Apr 18, 2026Describe Dynamics 365 Customer Service
Question
You work as a technician and receive your work assignments by using cases in Dynamics 365 Sales. You need to review the timeline for a case that you are managing. Which type of activity appears in the case timeline?
Options
- AProject task
- BTask
- CEntitlement
- DWork order
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Topics
#Dynamics 365 Cases#Case Timeline#Entitlements#Customer Service