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ITSM20F.EN · Question #87

Which process reports about software failures resulting from software changes?

The correct answer is B. Incident and service request management. You've hit your weekly limit · resets 5am (America/New_York)

Resolution processes

Question

Which process reports about software failures resulting from software changes?

Options

  • AAvailability management
  • BIncident and service request management
  • CProblem management
  • DService reporting

How the community answered

(31 responses)
  • A
    3% (1)
  • B
    84% (26)
  • C
    3% (1)
  • D
    10% (3)

Explanation

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Topics

#incident management#software failures#change-related incidents#service reporting

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