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ITSM20F.EN · Question #137
ITSM20F.EN Question #137: Real Exam Question with Answer & Explanation
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Question
Which of the following actions should be taken to ensure continual improvement of a Quality Management System?
Options
- Aanalyze and evaluate the existing situation to identify areas for improvement
- Banalyze customer satisfaction and identify resulting actions
- Creview the Quality Management System at least annually
- Dstart an internal service organization evaluation
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