Staff should be trained in relevant aspects of Service Management. What information with respect to training should be maintained?

Question

Options

• AA chronological training record for each individual
• BA record of all future training courses for each employee
• CAn overview of all personal details per employee
• DAn overview of all possible training modules that match with competences

• A
  75% (18)
• B
  13% (3)
• C
  8% (2)
• D
  4% (1)

Explanation

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