Which process has the purpose to ensure that, by managing the risks could seriously affect IT services, the IT service provider can always provide minimum agreed business-related service levels?

Change Management manages the lifecycle of all changes to minimize disruption and risk, but its purpose is to control changes safely, not to guarantee minimum service delivery during disasters.

IT Service Continuity Management supports Business Continuity Management by identifying, assessing, and managing risks to IT services. It ensures that minimum agreed service levels can be maintained even during a disaster or major disruption, using tools such as Business Impact Analysis and recovery options to meet Recovery Time and Recovery Point Objectives. This risk-focused continuity mandate is the defining purpose of ITSCM.

Financial Management for IT services handles budgeting, accounting, and charging for IT services and has no mandate to maintain service continuity during major disruptions.

Service Catalog Management maintains the catalog as a single source of information on active services and does not address risk management or continuity of service delivery.