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ITIL-FOUNDATION · Question #90
ITIL-FOUNDATION Question #90: Real Exam Question with Answer & Explanation
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Know the purpose of the ITIL practices
Question
Which one of the following is NOT an objective of problem management?
Options
- AMinimizing the impact of incidents that cannot be prevented
- BPreventing problems and resulting incidents from happening
- CEliminating recurring incidents
- DRestoring normal service operation as quickly as possible
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Topics
#problem management#incident management#service restoration#process objectives