ITIL-FOUNDATION · Question #577
Which are phases of the release and deployment process? 1. Release build and test 2. Review and close 3. Categorize and record 4. Change authorization and schedule
The correct answer is A. 1 and 2. ITIL defines four phases of release and deployment management, of which 'Release build and test' and 'Review and close' are both valid phases.
Question
Options
- A1 and 2
- B1 and 3
- C2 and 4
- D3 and 4
How the community answered
(33 responses)- A94% (31)
- B3% (1)
- C3% (1)
Why each option
ITIL defines four phases of release and deployment management, of which 'Release build and test' and 'Review and close' are both valid phases.
The ITIL release and deployment management process includes four phases: release and deployment planning, release build and test, deployment, and review and close. Both option 1 (release build and test) and option 2 (review and close) are recognized phases within this lifecycle, making A the correct combination.
'Categorize and record' (option 3) is an activity from incident or problem management, not a phase of release and deployment management.
'Change authorization and schedule' (option 4) is an activity within change management, not a phase of the release and deployment process.
Neither 'Categorize and record' nor 'Change authorization and schedule' belongs to release and deployment management; both come from other ITIL processes.
Concept tested: ITIL release and deployment management process phases
Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation
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