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ITIL-FOUNDATION · Question #577

Which are phases of the release and deployment process? 1. Release build and test 2. Review and close 3. Categorize and record 4. Change authorization and schedule

The correct answer is A. 1 and 2. ITIL defines four phases of release and deployment management, of which 'Release build and test' and 'Review and close' are both valid phases.

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Question

Which are phases of the release and deployment process? 1. Release build and test 2. Review and close 3. Categorize and record 4. Change authorization and schedule

Options

  • A1 and 2
  • B1 and 3
  • C2 and 4
  • D3 and 4

How the community answered

(33 responses)
  • A
    94% (31)
  • B
    3% (1)
  • C
    3% (1)

Why each option

ITIL defines four phases of release and deployment management, of which 'Release build and test' and 'Review and close' are both valid phases.

A1 and 2Correct

The ITIL release and deployment management process includes four phases: release and deployment planning, release build and test, deployment, and review and close. Both option 1 (release build and test) and option 2 (review and close) are recognized phases within this lifecycle, making A the correct combination.

B1 and 3

'Categorize and record' (option 3) is an activity from incident or problem management, not a phase of release and deployment management.

C2 and 4

'Change authorization and schedule' (option 4) is an activity within change management, not a phase of the release and deployment process.

D3 and 4

Neither 'Categorize and record' nor 'Change authorization and schedule' belongs to release and deployment management; both come from other ITIL processes.

Concept tested: ITIL release and deployment management process phases

Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation

Topics

#release and deployment#release build and test#review and close#deployment phases

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