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ITIL-FOUNDATION · Question #567
ITIL-FOUNDATION Question #567: Real Exam Question with Answer & Explanation
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Question
Which service catalogue view is considered beneficial when constructing relationship between services, SLAs, OLAs, and other underpinning agreements?
Options
- AService-based SLA view
- BWholesale customer view
- CRetail customer view
- DSupporting services view
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Topics
#service catalogue#supporting services view#SLA OLA relationships#underpinning agreements