Which service catalogue view is considered beneficial when constructing relationship between services, SLAs, OLAs, and other underpinning agreements?

A service-based SLA view groups SLAs around individual services rather than mapping the full dependency and agreement structure between all service layers.

The wholesale customer view is oriented toward internal or intermediary customers and does not focus on the interconnections between supporting services and their governing agreements.

The retail customer view is designed for end users showing the services they consume, not for constructing relationships between supporting services and underpinning agreements.

The supporting services view is specifically designed for IT service management staff to visualize how technical and supporting services interrelate and which agreements govern each relationship, including SLAs with customers, OLAs with internal groups, and underpinning contracts with suppliers. This view is the appropriate tool when constructing and understanding the dependency structure between services and all types of governing agreements.