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ITIL-FOUNDATION · Question #553

Which is a supplier category?

The correct answer is D. Resource. In IT supplier management, suppliers are categorized based on the nature of what they provide and their strategic relationship with the organization. 'Resource' is a recognized supplier category - these are suppliers who provide resources such as hardware, software components, fa

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Question

Which is a supplier category?

Options

  • ATechnical
  • BCommodity
  • CCustomer
  • DResource

How the community answered

(68 responses)
  • A
    3% (2)
  • B
    1% (1)
  • C
    1% (1)
  • D
    94% (64)

Explanation

In IT supplier management, suppliers are categorized based on the nature of what they provide and their strategic relationship with the organization. 'Resource' is a recognized supplier category - these are suppliers who provide resources such as hardware, software components, facilities, or staff that the IT organization depends on to deliver its services. 'Technical' (A) is not a standard supplier category. 'Customer' (C) is the opposite role - customers consume services, they are not suppliers. 'Commodity' (B) refers more to a market characteristic (undifferentiated, interchangeable goods) than a formal supplier relationship category. Understanding supplier categories helps IT organizations apply the right level of governance, risk assessment, and contract management to each type of supplier relationship.

Topics

#supplier management#supplier categories

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