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ITIL-FOUNDATION · Question #552
ITIL-FOUNDATION Question #552: Real Exam Question with Answer & Explanation
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Question
Which statement BEST describes a service request?
Options
- AA request from a customer for a new service
- BA generic description for the many types of request for change (RFC) that are received by the IT
- CA high priority RFC from a senior manager
- DA generic description for the many different types of demands that are placed upon the IT
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