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ITIL-FOUNDATION · Question #509
ITIL-FOUNDATION Question #509: Real Exam Question with Answer & Explanation
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Know the purpose of the ITIL practices
Question
Can service operation improve efficiency in the business operation by automating common routines?
Options
- ANo, automating common routines improves effectiveness but not efficiency
- BYes, through automating common routines and introducing the service knowledge management
- CYes, through automating common routines, more productive work can be carried out
- DNo, automating common routines only results in preventing common problems
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Topics
#service operation#automation#efficiency#SKMS