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ITIL-FOUNDATION · Question #500

What is the BEST description of a change proposal?

The correct answer is D. A justification for a change with significant cost or risk. A change proposal in ITIL is a formal document used to justify and seek authorization for changes that carry significant cost, risk, or strategic impact before resources are committed.

Know the purpose of the ITIL practices

Question

What is the BEST description of a change proposal?

Options

  • AAny request for change (RFC) submitted to change management
  • BAn authorized change submitted to release and deployment
  • CAn RFC that must be implemented as soon as possible
  • DA justification for a change with significant cost or risk

How the community answered

(42 responses)
  • A
    2% (1)
  • B
    7% (3)
  • C
    2% (1)
  • D
    88% (37)

Why each option

A change proposal in ITIL is a formal document used to justify and seek authorization for changes that carry significant cost, risk, or strategic impact before resources are committed.

AAny request for change (RFC) submitted to change management

Describing any RFC submitted to change management is too broad and does not reflect the specific significance threshold or justification purpose that defines a change proposal.

BAn authorized change submitted to release and deployment

An authorized change submitted to release and deployment describes a change that has already been approved and is moving through the pipeline, not the initial justification document.

CAn RFC that must be implemented as soon as possible

An RFC that must be implemented as soon as possible describes an emergency change, which has its own separate process and expedited authorization path.

DA justification for a change with significant cost or riskCorrect

A change proposal is specifically used for significant changes that involve high cost or risk, such as major projects or strategic initiatives, and is submitted to change management before detailed service design begins. It allows the change authority to evaluate feasibility, cost, and risk before committing resources. This distinguishes it from a routine RFC, which covers lower-impact changes.

Concept tested: ITIL change proposal purpose and authorization scope

Source: https://www.axelos.com/resource-hub/glossary

Topics

#change management#change proposal#RFC#cost and risk justification

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