ITIL-FOUNDATION Question #496: Real Exam Question with Answer & Explanation

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Know the purpose of the ITIL practices

Question

Which is the CORRECT activity to carry out the "How do we get there" phase of the Continual Service Improvement approach?

Options

AService and process improvement
BBaseline assessments
CPolicy and governance review
DMeasurable targets

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Topics

#continual service improvement#CSI approach#CSI phases#service improvement

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