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ITIL-FOUNDATION · Question #413
ITIL-FOUNDATION Question #413: Real Exam Question with Answer & Explanation
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Know the purpose of the ITIL practices
Question
The BEST description of the purpose of Service Operation is?
Options
- ATo decide how IT will engage with suppliers during the Service Management Lifecycle
- BTo proactively prevent all outages to IT Services
- CTo deliver and support IT Services at agreed levels to business users and customers
- DTo design and build processes that will meet business needs
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Topics
#service operation#service delivery#lifecycle purpose#IT services