PeopleCert
ITIL-FOUNDATION · Question #38
Which one of the following can help determine the level of impact of a problem?
Sign in or unlock ITIL-FOUNDATION to reveal the answer and full explanation for question #38. The question stem and answer options stay visible for context.
Know the purpose of the ITIL practices
Question
Which one of the following can help determine the level of impact of a problem?
Options
- ADefinitive media library (DML)
- BConfiguration management system (CMS)
- CStatement of requirements (SOR)
- DStandard operating procedures (SOP)
Unlock ITIL-FOUNDATION to see the answer
You've previewed enough free ITIL-FOUNDATION questions. Unlock ITIL-FOUNDATION for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.
Topics
#configuration management system#problem management#impact assessment#CMS