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ITIL-FOUNDATION · Question #39

The effective management of risk requires specific types of action. Which of the following pairs of actions would be BEST to manage risk?

The correct answer is B. Identification of risk, analysis and management of the exposure to risk. Effective risk management requires a complete cycle of identifying risks, analyzing their likelihood and impact, and then managing the resulting exposure through appropriate responses.

Understand the key concepts of service management

Question

The effective management of risk requires specific types of action. Which of the following pairs of actions would be BEST to manage risk?

Options

  • ATraining in risk management for all staff and identification of risks
  • BIdentification of risk, analysis and management of the exposure to risk
  • CControl of exposure to risk and investment of capital
  • DTraining of all staff and investment of capital

How the community answered

(28 responses)
  • A
    4% (1)
  • B
    75% (21)
  • C
    7% (2)
  • D
    14% (4)

Why each option

Effective risk management requires a complete cycle of identifying risks, analyzing their likelihood and impact, and then managing the resulting exposure through appropriate responses.

ATraining in risk management for all staff and identification of risks

Training staff raises awareness but identification alone, without the subsequent analysis and management of exposure, does not constitute a complete or effective risk management process.

BIdentification of risk, analysis and management of the exposure to riskCorrect

Risk management best practice follows a structured lifecycle: identification surfaces risks that could affect services or business objectives; analysis evaluates the probability and potential severity of each risk; and managing exposure applies responses such as mitigation, transfer, avoidance, or acceptance to reduce risk to an acceptable level. Together, these three actions address risk from discovery through active control and align with recognized frameworks such as M_o_R and ISO 31000. Omitting any one element leaves the organization without either the knowledge of what risks exist or the means to control them.

CControl of exposure to risk and investment of capital

Controlling exposure is only one phase of the process, and capital investment is a financial response that is not universally applicable as a risk management action.

DTraining of all staff and investment of capital

Staff training and capital investment are supporting activities and do not form a structured, repeatable risk management process on their own.

Concept tested: Risk management lifecycle - identify, analyze, manage exposure

Source: https://www.axelos.com/certifications/propath/risk-management/managing-risk-m-o-r

Topics

#risk management#risk identification#risk analysis#risk exposure

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