nerdexam
PeopleCert

ITIL-FOUNDATION · Question #366

Which of the following Availability Management activities are considered to be proactive as opposed to reactive? (1) Risk assessment (2) Testing of resilience mechanisms (3) Monitoring of component av

The correct answer is B. 1 and 2 only. Proactive Availability Management activities are those that anticipate and prevent failures before they occur, rather than responding to them after the fact.

Know the purpose of the ITIL practices

Question

Which of the following Availability Management activities are considered to be proactive as opposed to reactive? (1) Risk assessment (2) Testing of resilience mechanisms (3) Monitoring of component availability

Options

  • AAll of the above
  • B1 and 2 only
  • C1 and 3 only
  • D2 and 3 only

How the community answered

(27 responses)
  • A
    11% (3)
  • B
    81% (22)
  • C
    4% (1)
  • D
    4% (1)

Why each option

Proactive Availability Management activities are those that anticipate and prevent failures before they occur, rather than responding to them after the fact.

AAll of the above

Monitoring of component availability (3) is a reactive activity because it responds to current or past conditions rather than preventing future failures.

B1 and 2 onlyCorrect

Risk assessment (1) is proactive because it identifies and evaluates potential threats to availability before incidents occur. Testing of resilience mechanisms (2) is proactive because it validates that failover and recovery systems work correctly under controlled conditions, before a real failure demands them. Monitoring (3) is reactive because it detects and responds to availability issues as they happen in real time.

C1 and 3 only

Monitoring (3) is reactive, not proactive, as it observes live system state and triggers responses only after a condition has already occurred.

D2 and 3 only

Risk assessment (1) is proactive, not reactive, since it evaluates potential future threats and drives preventive action before any incident takes place.

Concept tested: Proactive vs reactive Availability Management activities

Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation

Topics

#Availability Management#proactive activities#risk assessment#resilience testing

Community Discussion

No community discussion yet for this question.

Full ITIL-FOUNDATION Practice