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ITIL-FOUNDATION · Question #365
ITIL-FOUNDATION Question #365: Real Exam Question with Answer & Explanation
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Understand the key concepts of service management
Question
The BEST processes to automate are those that are:
Options
- ACarried out by Service Operations
- BCarried out by lots of people
- CCritical to the success of the business mission
- DSimple and well understood
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Topics
#automation#process design#service management#process optimization