ITIL-FOUNDATION · Question #342
Which of the following statements is CORRECT?
The correct answer is B. Where Business Continuity Management is established, business continuity considerations. This question tests the relationship between Business Continuity Management (BCM) and IT Service Continuity Management (ITSCM) in ITIL.
Question
Which of the following statements is CORRECT?
Options
- AIT Service Continuity Management can only take place once Business Continuity Management
- BWhere Business Continuity Management is established, business continuity considerations
- CBusiness Continuity Management and IT Service Continuity Management must be established at
- DIT Service Continuity Management is not required when IT is outsourced to a third party provider
How the community answered
(49 responses)- A2% (1)
- B88% (43)
- C4% (2)
- D6% (3)
Why each option
This question tests the relationship between Business Continuity Management (BCM) and IT Service Continuity Management (ITSCM) in ITIL.
ITSCM can be established independently of BCM - it is not a prerequisite that BCM be in place first before ITSCM can operate.
In ITIL, ITSCM is designed to support the broader BCM. Where BCM is established, its requirements and objectives should be reflected in and drive ITSCM planning. ITSCM does not depend on BCM existing first, but when BCM is present, business continuity considerations must be incorporated into ITSCM activities and plans.
BCM and ITSCM do not need to be established simultaneously; ITSCM can exist without a formal BCM program, though it should align with BCM when one exists.
ITSCM is still required even when IT is outsourced, because the organization retains responsibility for continuity of services and must manage third-party providers accordingly.
Concept tested: Relationship between BCM and ITSCM in ITIL
Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation
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