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ITIL-FOUNDATION · Question #34
ITIL-FOUNDATION Question #34: Real Exam Question with Answer & Explanation
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Know the purpose of the ITIL practices
Question
Which of the following is NOT a valid objective of problem management?
Options
- ATo prevent problems and their resultant Incidents
- BTo manage problems throughout their lifecycle
- CTo restore service to a user
- DTo eliminate recurring incidents
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Topics
#problem management#objectives#incident restoration#scope boundary