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ITIL-FOUNDATION · Question #273
ITIL-FOUNDATION Question #273: Real Exam Question with Answer & Explanation
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Know the purpose of the ITIL practices
Question
Who is responsible for ensuring that the Request Fulfillment process is being performed according to the agreed and documented process?
Options
- AThe Service Desk Manager
- BThe Service Manager
- CThe Request Fulfillment Process Manager
- DThe Request Fulfillment Process Owner
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Topics
#process owner#request fulfillment#roles and responsibilities#process governance