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ITIL-FOUNDATION · Question #274
ITIL-FOUNDATION Question #274: Real Exam Question with Answer & Explanation
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Understand the key concepts of service management
Question
Staff in an IT department are experts in managing specific technology, but none of them know what services are offered to the business. What imbalance does this represent?
Options
- AExtreme focus on cost
- BExtreme focus on responsiveness
- CVendor focused
- DExtreme internal focus
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Topics
#internal focus#organizational balance#business alignment#service awareness