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ITIL-FOUNDATION · Question #202

What type of baseline captures the structure, contents and details of the infrastructure and represents a set of items that are related to each other?

The correct answer is A. Configuration baseline. A configuration baseline specifically captures the structure, contents, and interrelationships of infrastructure items at a defined point in time, which is a core concept of Service Asset and Configuration Management.

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Question

What type of baseline captures the structure, contents and details of the infrastructure and represents a set of items that are related to each other?

Options

  • AConfiguration baseline
  • BProject baseline
  • CChange baseline
  • DAsset baseline

How the community answered

(49 responses)
  • A
    94% (46)
  • C
    2% (1)
  • D
    4% (2)

Why each option

A configuration baseline specifically captures the structure, contents, and interrelationships of infrastructure items at a defined point in time, which is a core concept of Service Asset and Configuration Management.

AConfiguration baselineCorrect

A configuration baseline records the approved state of a configuration item or a set of related configuration items, including their structure and relationships, at a specific point in time. It is used in ITIL's Service Asset and Configuration Management (SACM) process to enable comparison, verification, and restoration of infrastructure states. The emphasis on related items distinguishes it from a simple asset record, as it captures the dependencies and connections between components.

BProject baseline

A project baseline is a project management concept that tracks scope, schedule, or cost at a specific milestone, not infrastructure configuration relationships.

CChange baseline

Change baseline is not a standard ITIL term for capturing infrastructure structure and item relationships.

DAsset baseline

An asset baseline tracks individual asset details but does not capture the structural relationships between related configuration items.

Concept tested: Configuration baseline in Service Asset and Configuration Management

Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation

Topics

#configuration baseline#configuration management#CMDB#infrastructure records

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