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ITIL-FOUNDATION · Question #200
ITIL-FOUNDATION Question #200: Real Exam Question with Answer & Explanation
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Know the purpose of the ITIL practices
Question
Which one of the following is NOT an aim of the change management process?
Options
- ATo ensure the impact of changes are understood
- BTo ensure that changes are recorded and evaluated
- CTo ensure that all changes to configuration items (CIs) are recorded in the configuration management
- DTo deliver and manage IT services at agreed levels to business users
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Topics
#change management#change aims#service level management#process objectives