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ITIL-FOUNDATION · Question #199
ITIL-FOUNDATION Question #199: Real Exam Question with Answer & Explanation
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Know the purpose of the ITIL practices
Question
What is the PRIMARY process for strategic communication with the service provider's customers?
Options
- AService catalogue management
- BService portfolio management
- CService desk
- DBusiness relationship management
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Topics
#business relationship management#strategic communication#customer relationship#service provider