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ITIL-FOUNDATION · Question #179
The design of IT services requires the effective and efficient use of "the four Ps". What are these four Ps?
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Understand the four dimensions of service management
Question
The design of IT services requires the effective and efficient use of "the four Ps". What are these four Ps?
Options
- APeople, process, partners, performance
- BPerformance, process, products, plans
- CPeople, process, products, partners
- DPeople, products, plans, partners
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Topics
#four Ps#service design#people process products partners#design framework