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ITIL-FOUNDATION · Question #564
ITIL-FOUNDATION Question #564: Real Exam Question with Answer & Explanation
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Understand the four dimensions of service management
Question
Which statement about the `four Ps" of service design is CORRECT?
Options
- AProcesses refers to skills and training
- BPartners refers to suppliers and vendors
- CPeople refers to technology and tools
- DProducts refers to procedures and metrics
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Topics
#four Ps service design#partners#suppliers and vendors#service design