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ITIL-FOUNDATION · Question #358

ITIL-FOUNDATION Question #358: Real Exam Question with Answer & Explanation

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Understand the four dimensions of service management

Question

Service Design emphasizes the importance of the 'Four Ps'. Which of the following is a correct list of these 'Four Ps'?

Options

  • APeople, Products, Partners, Profit
  • BPeople, Process, Products, Partners
  • CPotential, Preparation, Performance, Profit
  • DPeople, Potential, Products, Performance

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Topics

#four Ps#service design#people process products partners#design framework
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