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ITIL-FOUNDATION · Question #67
ITIL-FOUNDATION Question #67: Real Exam Question with Answer & Explanation
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Understand the four dimensions of service management
Question
Which of the following areas would technology help to support during the service lifecycle? 1. Data mining and workflow 2. Measurement and reporting 3. Release and deployment 4. Process design
Options
- A2, 3 and 4 only
- B1, 3 and 4 only
- C1, 2 and 3 only
- DAll of the above
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Topics
#technology#service lifecycle#data mining#workflow