ITIL-FOUNDATION · Question #563
Which is the correct explanation of the `R' role in a RACI matrix?
The correct answer is B. This role has ownership of the end result. In a RACI matrix, R (Responsible) is the role that owns the end result and is directly accountable for completing the work. The remaining letters - A, C, and I - cover oversight, consultation, and communication respectively.
Question
Which is the correct explanation of the `R' role in a RACI matrix?
Options
- AThis role ensures that activities are executed correctly
- BThis role has ownership of the end result
- CThis role is involved in providing knowledge and input
- DThis role ensures the flow of information to stakeholders
How the community answered
(21 responses)- B90% (19)
- C5% (1)
- D5% (1)
Why each option
In a RACI matrix, R (Responsible) is the role that owns the end result and is directly accountable for completing the work. The remaining letters - A, C, and I - cover oversight, consultation, and communication respectively.
Ensuring activities are executed correctly describes the Accountable (A) role, which provides oversight and validates that outcomes meet quality expectations.
In ITIL's RACI model, R (Responsible) denotes the role that holds ownership of the activity and its end result, ensuring the work gets done. This distinguishes it from A (Accountable, who verifies correct execution), C (Consulted, who provides advisory input), and I (Informed, who receives status updates).
Providing knowledge and input describes the Consulted (C) role, which participates through two-way communication in an advisory capacity without owning the result.
Ensuring the flow of information to stakeholders describes the Informed (I) role, which receives one-way updates about progress and decisions.
Concept tested: RACI matrix role definitions in ITIL
Topics
Community Discussion
No community discussion yet for this question.