ITIL-FOUNDATION · Question #124
Which of the following availability management activities is/are considered to be proactive as opposed to reactive? 1. Monitoring system availability 2. Designing availability into a proposed solution
The correct answer is D. 2 only. This question tests the distinction between proactive and reactive activities within ITIL Availability Management.
Question
Options
- ANone of the above
- BBoth of the above
- C1 only
- D2 only
How the community answered
(58 responses)- A10% (6)
- B3% (2)
- C7% (4)
- D79% (46)
Why each option
This question tests the distinction between proactive and reactive activities within ITIL Availability Management.
This is incorrect because designing availability into a solution is definitively a proactive activity.
This is incorrect because monitoring is reactive - it observes and responds to current or past states rather than preventing issues beforehand.
Monitoring system availability is a reactive activity that detects issues as or after they happen, not a proactive one.
Designing availability into a proposed solution is a proactive activity because it occurs before a service is deployed, preventing failures by embedding resilience, redundancy, and recovery capabilities at design time. Monitoring system availability is a reactive activity because it detects and responds to availability states after they occur, rather than preventing them in advance.
Concept tested: Proactive vs reactive availability management activities
Source: https://www.axelos.com/resource-hub/glossary
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