ITIL-FOUNDATION · Question #12
What is the name of the group that should review changes that must be implemented faster than the normal change process?
The correct answer is B. Emergency change advisory board. The Emergency Change Advisory Board (ECAB) is the ITIL body responsible for authorizing changes that must be implemented more quickly than the standard change process allows.
Question
What is the name of the group that should review changes that must be implemented faster than the normal change process?
Options
- ATechnical management
- BEmergency change advisory board
- CUrgent change board
- DUrgent change authority
How the community answered
(25 responses)- B92% (23)
- C4% (1)
- D4% (1)
Why each option
The Emergency Change Advisory Board (ECAB) is the ITIL body responsible for authorizing changes that must be implemented more quickly than the standard change process allows.
Technical management is an ITIL function responsible for managing technical infrastructure, not for authorizing emergency changes.
The Emergency Change Advisory Board (ECAB) is a subset of the Change Advisory Board convened specifically to evaluate and authorize emergency changes that cannot wait for the next scheduled CAB meeting. Its membership is typically smaller and more readily available than the full CAB. ITIL Change Management defines the ECAB to ensure urgent changes still receive appropriate oversight without unnecessary delay.
Urgent Change Board is not a recognized term in ITIL - the correct body is the Emergency Change Advisory Board.
Urgent Change Authority is not a defined ITIL role or group - this term does not appear in the ITIL framework.
Concept tested: ITIL Emergency Change Advisory Board authorization role
Source: https://learn.microsoft.com/en-us/azure/cloud-adoption-framework/manage/considerations/itsm-change-management
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