ITIL-FOUNDATION · Question #114
Which one of the following is an objective of release and deployment management?
The correct answer is D. To define and agree release and deployment plans with customers and stakeholders. Release and deployment management owns the planning and coordination of releases, including defining and agreeing deployment plans with customers and stakeholders.
Question
Which one of the following is an objective of release and deployment management?
Options
- ATo standardize methods and procedures used for efficient and prompt handling of all changes
- BTo ensure all changes to service assets and configuration items (CIs) are recorded in the configuration
- CTo ensure that the overall business risk of change is optimized
- DTo define and agree release and deployment plans with customers and stakeholders
How the community answered
(42 responses)- A5% (2)
- B2% (1)
- C5% (2)
- D88% (37)
Why each option
Release and deployment management owns the planning and coordination of releases, including defining and agreeing deployment plans with customers and stakeholders.
Standardizing methods and procedures for handling all changes is an objective of change management, not release and deployment management.
Ensuring all changes to service assets and CIs are recorded in the configuration system is an objective of service asset and configuration management (SACM).
Optimizing the overall business risk of change is an objective of change management.
Defining and agreeing release and deployment plans with customers and stakeholders is a stated objective of release and deployment management, as this process is accountable for the end-to-end lifecycle of releases from planning through live deployment. Stakeholder agreement on scope, timing, and impact is central to this process.
Concept tested: Release and deployment management objectives
Topics
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