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ITIL-FOUNDATION · Question #101
ITIL-FOUNDATION Question #101: Real Exam Question with Answer & Explanation
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Know the purpose of the ITIL practices
Question
Which process is involved in monitoring an IT service and detecting when the performance drops below acceptable limits?
Options
- AService asset and configuration management
- BEvent management
- CService catalogue management
- DProblem management
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Topics
#event management#monitoring#performance thresholds#service operation