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ITIL-4-CDS · Question #78
ITIL-4-CDS Question #78: Real Exam Question with Answer & Explanation
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Question
In ITIL 4, which practice is accountable for defining the mandatory financial and contractual metadata-such as cost centers, chargeable service rates, SLA targets and contract references- that must accompany every ticket to support accurate chargeback, cost transparency and SLA reporting across the service value streams?
Options
- AService Desk practice
- BService Level Management Practice
- CFinancial Management practiceright
- DService Request Management practice
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