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ITIL-4-CDS · Question #60

A global retailer is shifting its monolithic order‐management system to a containerized, microservices‐based architecture. Development teams each use different code repositories, branching…

The correct answer is A. Release Management practiceright. Release Management practice is responsible for defining and governing how software is built, packaged, and deployed across environments. By establishing standardized CI/CD pipelines, enforcing repository structures, and managing artifact versioning policies, it ensures…

Understand how relevant ITIL practices contribute to creation, delivery and support across the SVS and value streams

Question

A global retailer is shifting its monolithic order‐management system to a containerized, microservices‐based architecture. Development teams each use different code repositories, branching strategies, build tools and container registries. As a result, integration is laborious, security scans are inconsistent, and production deployments frequently break. Which ONE practice should lead the standardization of coding policies, repository management, CI/CD pipelines and artifact versioning to streamline end-to-end software delivery?

Options

  • ARelease Management practiceright
  • BService Validation and Testing practice
  • CChange Enablement practice
  • DSoftware Development and Management practice

How the community answered

(42 responses)
  • A
    64% (27)
  • B
    12% (5)
  • C
    5% (2)
  • D
    19% (8)

Explanation

Release Management practice is responsible for defining and governing how software is built, packaged, and deployed across environments. By establishing standardized CI/CD pipelines, enforcing repository structures, and managing artifact versioning policies, it ensures consistency, repeatability, and traceability from development through production. This central oversight accelerates integration, embeds security and quality gates, and reduces deployment failures.Option B is incorrect because Service Validation and Testing focuses on designing and executing tests; it relies on established pipelines but does not own their standardization or

Topics

#release management#CI/CD pipelines#software delivery#microservices

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