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ITIL-4-CDS · Question #44
ITIL-4-CDS Question #44: Real Exam Question with Answer & Explanation
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Question
A popular social media app is part of a complex network of systems. Most changes to the service are successful, except for those made by a development team that has many failed changes. Which is the BEST approach to reduce the number of failures?
Options
- ACreate a standard change model for development changes and initiate as a service request
- BIncrease the size of development changes to make them easier to handle and increase success
- CCreate a change model for development changes that includes the use of safe-to-fail testing
- DInitiate development changes as emergency changes so that errors can be identified quickly
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